/ The Problem
A category leader, invisible inside AI answers
The brand is one of India's largest online legal-services platforms, with millions of users, deep SEO authority and decades of category coverage. But when shoppers asked ChatGPT, Gemini, Grok or Perplexity questions like "best company registration service in India" or "top trademark registration platform", the brand showed up only 25.3% of the time across 114 high-intent prompts.
Worse: AI referral traffic from these surfaces was a rounding error: 43 sessions/day combined across ChatGPT and Claude, and zero from Gemini. A new acquisition channel was emerging, and competitors were owning the answer.
"Even with category-leading SEO, the brand was missing from 3 in 4 AI answers, and recovering visibility on Gemini was the single biggest lever, since Gemini blocks every legacy SEO tactic by default."
