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How to Check If AI Mentions Your Brand (Free, 20 Minutes)

Unveilr banner: a prompt bar feeding a glowing AI answer card, illustrating a free brand mention check.

TL;DR

  • Five prompts across five engines gives 25 answers, enough to tell absence from weak citation.
  • Use logged-out sessions, because an account that has discussed your brand before will name it from memory.
  • The list of domains winning your prompts is more actionable than your own score.

You can find out whether ChatGPT, Claude, Perplexity, Gemini, and Google AI Overviews mention your brand in about 20 minutes, using nothing but a browser. No signup, no trial, no card.

Worth doing before you buy any tracking tool. A manual pass tells you which of the five engines is the actual problem, and that answer changes what you should be spending money on.

What follows is the short version, the exact prompts to use, and an honest note on where the free method runs out.

What can the free check tell you?

Four things: whether you are named, whether you are linked, whether the description is right, and who wins the slots you lose. That covers most of what a first audit needs.

What does it miss?

It cannot give you a trend. One run is one sample on one day, and answers shift when models update. Nothing here proves a direction.

It also cannot scale. Past roughly 30 prompts the manual method collapses under its own tedium, which is the real reason tracking tools exist at all.

How do you run the 20 minute version?

Four steps, in order. Do not skip the clean-session step. It is the one that decides whether your result means anything.

Step 1: Write five prompts

Write five questions a buyer would actually type, with no brand names in the first four. Category questions, not keywords.

The fifth is branded: "What is [your brand]?" That one tests accuracy rather than visibility, and it often surfaces the worst problem in the whole set.

Step 2: Open clean sessions

Use a logged-out or incognito window for every engine. Turn off memory and personalization if the setting exists.

This step matters more than any other. An account that has discussed your company before will name it happily. You conclude you are visible, while a stranger sees nothing.

Step 3: Run and record

Paste each prompt into each engine and copy the full answer into a spreadsheet. Record five columns, not three.

Column What to record Why it matters
Named Did your brand appear in the answer text? This is presence, the headline number
Linked Did the engine cite one of your pages? This is citation, a separate problem
Accurate Was the description correct? A wrong description costs more than absence
Competitors Which rival brands appeared? Your benchmark for a meaningful score
Sources Which domains were cited? The formats the engine already trusts

Record the competitor names and cited domains too. Those columns end up being the most useful part of the exercise, because they show which sources the engine already trusts for your question.

Step 4: Score it

Count the answers that named you and divide by the total. Do the same for citations. Keep the two numbers apart.

Presence and citation are different problems with different fixes. Merge them into one score and the whole exercise stops being useful.

Which prompts should you use?

Copy these five and replace the bracketed parts. They are deliberately generic, because generic is what buyers actually type.

  • "What are the best [your category] tools?"
  • "Who are the leading [your category] providers?"
  • "[Competitor A] vs [Competitor B], which should I choose?"
  • "I need [the problem you solve]. What are my options?"
  • "What is [your brand]?"

Run all five on all five engines. That is 25 answers, and most of the 20 minutes.

Five is enough for a first read. A 20 to 30 prompt set is what you need before the number holds steady enough to track.

What does the competitor column tell you?

The list of domains winning your prompts is the most actionable output of the exercise. Read it before you read your own score.

Which format wins the slot?

Note what shape each cited page takes. Across most categories the same few formats take the slots: numbered checklists, step-by-step procedures with a time estimate, comparison tables with named alternatives.

That repetition is a signal. The engine has already settled on a format it trusts for the question, and a page in a different shape competes uphill no matter how good the writing is.

What if the winner is not a website?

Sometimes the cited sources are video, or a community thread, or a marketplace listing. When that happens on a prompt you care about, no article wins it. Not a better one, not a longer one.

This is more common than it looks. In our July 2026 scan of one audit-related prompt, 6 of the 11 sources Gemini cited were YouTube videos. No amount of written content was going to take those slots.

Those prompts need a different asset entirely. Knowing which ones they are saves a quarter of misdirected writing.

How do you read the result?

The pattern matters more than the score. Three of them cover most outcomes, and each points at a different fix.

What if you appear but are not linked?

Engines know your brand and will not source your pages. A content problem, then, not an awareness one.

The fix is passage-level: direct answers near the top, question-shaped headings, claims that carry a source. That is most of what separates a page that ranks from one that gets cited by ChatGPT.

What if you do not appear at all?

Check access before you write anything. Fetch your own robots.txt and confirm the AI crawlers are not disallowed, then reload a key page with JavaScript disabled. The agent names to look for are published by OpenAI and Google.

If the body copy disappears without JavaScript, retrieval sees the same empty page you just did.

What if the description is wrong?

This is the most urgent result and the least discussed. Wrong pricing, a former product name, the wrong category. Any of those costs you more than absence does.

Wrong descriptions usually trace back to stale third-party pages, old directory listings and press coverage nobody has touched in three years, rather than to anything on your own site. So fixing your homepage does not fix it. The engine was never reading your homepage.

Where does the free method stop?

Three limits, all of which arrive quickly:

  • No trend. One run cannot show movement, and movement is the only thing that proves a fix worked.
  • No scale. Twenty-five answers is fine; 250 by hand is not.
  • No alerting. You will not notice a description going wrong until you next run the check by hand.

The honest read: the free version is diagnostic, the paid version is operational. Run this first, then decide whether what it surfaces is a measurement problem or an optimization problem.

Perplexity and Google AI Overviews diverge most from each other, so a weak result on one says very little about the other.

Where Unveilr fits

The manual check is a snapshot. Unveilr runs the same logic as a loop: scan a fixed prompt set on a schedule, detect which sources won each answer, update the content that lost, then re-scan to confirm the change held.

That last step is the one the free version cannot do. Without a second measurement on the same prompts, a fix and a model update look identical.

In one D2C case study, the brand moved from the 9th most-cited domain in its category to number 1, with ChatGPT visibility rising from 3.3% to 44.7%.

Frequently Asked Questions

How do I check if ChatGPT mentions my brand?
Open a logged-out or incognito session, ask five category questions with no brand names, and record whether your brand appears in the answer text. Use a clean session specifically, because an account that has discussed your company before will name it from memory rather than retrieval, which produces a result no stranger would ever see.
Is there a free way to check AI visibility?
Yes. Every meaningful first-pass check runs in a browser with a spreadsheet: presence, citation, accuracy, and which competitors win the slots you lose. Paid tools buy scheduling, scale beyond roughly 30 prompts, and alerting when something changes. They do not buy access to data that is otherwise hidden from you.
Why does the answer change every time I ask?
Answer engines sample rather than look up a fixed record, so wording shifts between runs even on the same prompt. Presence is more stable than phrasing, which is why the check counts whether you appeared across a set of prompts rather than reading any single response closely. Larger prompt sets steady the number.
What if AI describes my brand incorrectly?
Trace the claim rather than editing your homepage. Wrong pricing, categories, or product names usually come from stale third-party pages, directory listings, or old press coverage that the engine trusts more than your site. Correcting the original source removes the input; changing your own pages alone rarely does, because that is not what was read.
How many prompts do I need for a first check?
Five prompts across five engines, giving 25 answers, is enough to tell absence from weak citation. Twenty to thirty prompts gives a number stable enough to track over time. Below 20, a single changed answer swings the percentage far enough that you cannot tell improvement from noise between two runs.
Should I check engines other than ChatGPT?
Yes, because the same prompt returns different sources on each one. Retrieval behaviour varies: some engines cite what they find live, others lean on what already ranks organically, and one may answer with no web search at all. A strong result on a single engine says very little about the other four.
How often should I repeat the manual check?
Every 8 to 12 weeks if you are doing it by hand, using the identical prompts each time so the runs stay comparable. Repeat it immediately after a site migration, a redesign, or any change to crawler permissions, since those can remove you from answers within days and the manual check is the cheapest way to catch it.

About the Author

Sanditya Srivastava is the founder of Unveilr, an answer engine optimization (AEO) service that helps brands get cited and recommended across AI search platforms like ChatGPT, Perplexity, Google AI Overviews, Gemini, and Claude. He writes about how AI search is reshaping brand discovery.